Call Center GirlIf you are currently unemployed, and making money from other sources isn’t giving you enough, you may consider looking for some employment instead in the Contact/Call Center industry. The good thing about this sector of the Outsourcing industry is that it remains stable and still giving many Filipinos a choice to earning money.

One best way to get a Call Center job is to visit Job Fairs and Expo that are organized by the prospective employers themselves. From July 23-24, 2008, the Contact Center Association of the Philippines, or CCAP, is holding its Annual Call Center Conference and Expo at the SMX, Mall of Asia in Pasay City, Metro Manila.

Better check it out, and make sure to bring your latest CV/Resume. You may also be interviewed ON-SITE, as told by the CCAP organizers during this morning’s Umagang Kay Ganda TV program on ABS-CBN. So be ready for a job interview as well.

CCAP Call Center Conference and Expo 2008

Below is the announcement posted on CCAP website:

Watch out for the CCAP Annual Call Center Conference & Expo 2008, the international mega event that combines an industry conference tackling the major issues and trends, a training and development program for contact center professionals, an exhibit of the latest products and solutions, and a job fair for industry professionals and fresh graduates.


  • Directors and executives
  • Site directors
  • Call center managers
  • Operations managers
  • Customer service heads
  • Investors and entrepreneurs
  • HR directors and managers
  • IT and network managers
  • Workforce managers
  • QA managers
  • Shift managers
  • Supervisors and team leaders



  • Learn from call center veterans and industry experts
  • Get updated on trends and issues
  • Listen to best practices and case studies
  • Discover the newest products and technologies
  • Get the chance to network with movers and shakers

Click here for more details.
Click here for the conference topics.